Hello Sir/Madam,
If You Purchase any of The Product Available at Our Online Tea Store. Whether It is a Green Tea or CTC Black Tea Order.
The Product Order Comes under Delivery Charges. Yes You will have to Pay Delivery Charges.
Fanusta Green Offers Free Delivery/Shipping on Minimum Purchase of 500 INR.

In Business/Working Days (Monday – Saturday) Most of The Products Deliver With in a Maximum 7 Working Day (Last).
The Delivery Time May Affected by Holidays Sometimes.
But A Order is Delivered Basically in 4-5 Days Period.

  1. When Any Customer/User Place an Online Order Then Firstly We Check The Order and Approve The Status of Order From Pending To Approved.
  2. If the Payment is Done via Online Method Then Customer Receives The Confirmation Mail of Payment as an Invoice.
  3. On The Next Working Day The Order is Prepared and Handled For Shipping to Reach At Your Door.
  4. Cash On Delivery(COD) Option is Available for All Customers/Users Across the India.

YES, Every Customer/User Will Receives an Invoice Copy of The Payment and Order Placed Via Mail on Registered Mail ID With The Account.

You may Check it Out on User Dashboard or Registered Mail ID.

YES, We Do Provide Cash On Delivery(COD) To all New and Old Customers Who Belongs To India.

We Also Provide Free Shipping on a Minimum Purchase.


The Payment of Order is Just Deducted After You Request an Online Payment Mode and Fill The Required Details by Merchant Site.

Wishlist is a Feature of Our Fanusta Green Website that Stores the Products You Like at Our Online Tea Store.

You Can Create a Wishlist of Several Products You Like To Buy In Future and Access Them Again To Order Them Online.
The Wishlist Contains all The Products You would like to View or Buy in Future After Login At Fanusta Green Website.

If Any of The Customer/Buyer receives an Order which was different from his Online Placed Order


If Customer/Buyer receives an Damaged Product Then HE/SHE can immediately Call Us on our Contact Number and Can Mail Direct to

YES, Anyone Can Change or Cancel Order Directly After Login to Fanusta Green Website.

If The Payment has been Done Online and You want to Cancel/Change The Order Then you Should Call or Contact to Our Support Team.

The Function “Track Order” Gives a Special ability to Customer/Buyer to Track his Order after Placing it Online.